Logo banner

Codsall Village Hall & Playing Fields Charity Ltd

Wolverhampton Road, Codsall, Wolverhampton, WV8 1PL

01902 843412
contact@codsallvillagehall.co.uk

Registered Charity No. 1165321
Company No. 9964906

Mission Statement

Codsall Village Hall Management Committee’s Mission is to make Codsall Village Hall the Venue of Choice for Organisations and Individuals.

As a largely charitably funded organisation we will offer a venue which:

  • is accessible to all
  • is clean and well maintained
  • provides hirers with a diverse range of facilities

We will always:

  • be responsive to potential and regular hirers
  • provide clear information about rooms, charges and facilities
  • strive to ensure that users’ requirements are met
  • use resources available to continually improve facilities
  • meet our agreed Service Standards as set out below

Service Standards

  • The office will always be manned during advertised opening hours.
  • Current charges for room hire to private hirers will be prominently displayed.
  • E-mails and telephone calls to the landline or office mobile during office hours, which are not answered immediately, will receive a response/call back before the office closes that day.
  • E-mails and calls made to the landline after office hours or after 6.00pm to the office mobile, will receive a response/call back during office hours on the next working day.
  • On receipt of a completed booking form and deposit, confirmation of booking will be provided within 2 working days.
  • Provided the premises are left without damage, indemnities will be returned to private hirers within 10 working days of the event.