Mission Statement

Codsall Village Hall Management Committee’s Mission is to make Codsall Village Hall the Venue of Choice for Organisations and Individuals.

We will offer a venue which:

• is accessible to all
• is clean and well maintained
• provides hirers with a diverse range of facilities

We will always:

• be responsive to potential and regular hirers
• provide clear information about rooms, charges and facilities
• strive to ensure that users’ requirements are met
• use resources available to continually improve facilities
• meet our agreed Service Standards as set out below

Service Standards

• Current charges for room hire to private hirers will be prominently displayed.
• E-mails, and phone calls to the landline or the office mobile will be answered at the earliest opportunity when the Booking Clerk is next available.
• On receipt of a completed booking form and deposit, confirmation of booking will be provided within 2 working days.
• Provided the premises are left without damage, indemnities will be returned to private hirers within 10 working days of the event.